Privacy policy

About this policy

This policy explains how Serewyn collects, uses, and protects information when you visit our store, contact us, or place an order.

Information we collect

We collect contact and order information you provide, such as your name, email, delivery address, and order details. Payments are processed by payment providers; the store does not store complete payment card numbers. Device and usage information may be collected through cookies and similar technologies.

How information is used

We use information to process and support orders, arrange delivery, respond to questions, prevent fraud, and operate and improve the store.

Service providers

Information is shared with service providers that help operate the store, including Shopify, payment processors, and delivery providers, as needed for those services.

Cookies and preferences

Cookies support store functions such as remembering your cart. You can manage cookies through your browser settings. Review any available privacy controls on the store for additional choices.

Your rights

Depending on where you live, you may have rights to access, correct, or delete personal information and to make other privacy requests. Contact our team to submit a request.

Retention and security

We retain personal information as needed for the purposes described in this policy and apply reasonable safeguards to protect it.

Contact and updates

Contact our team with questions about this policy or your information. The date above identifies the current version of this policy.